Terms & Conditions

1. Company Information

This website is operated by KNR GLOBAL LTD.

Registered Address:
78 London Road, Coalville, England, LE67 3JD

Email: service@knrglobalretail.store
Telephone: +44 131 482 7605

2. Products

We offer packaged tea products and related items as described on this website. Product descriptions, images, weights, and specifications are provided for general information purposes and may occasionally be updated to reflect product improvements or operational changes.

3. Ordering Process

Orders may be placed through our website at any time. Once an order has been submitted, an order confirmation will be issued. Order acceptance occurs after successful review and preparation for fulfilment.

4. Pricing

All prices displayed on this website are shown in Pound Sterling (£). We reserve the right to update prices, product availability, or product information at any time without prior notice.

5. Delivery

Orders are generally processed within 1–2 business days. Standard delivery typically takes 2–5 business days after dispatch. Delivery timeframes are estimates and may vary depending on destination, carrier operations, weather conditions, and seasonal demand.

We currently provide free standard delivery on all orders.

6. Customer Responsibilities

Customers are responsible for ensuring that all information submitted during checkout is accurate and complete, including delivery address, contact information, and order details.

7. Returns & Refunds

Return and refund requests are governed by our Refund Policy. Customers are encouraged to review the Refund Policy before placing an order.

8. Product Availability

Product availability may change without notice. In rare situations where an item becomes unavailable after an order is placed, customers will be contacted regarding available options.

9. Website Use

Users agree not to misuse this website, attempt unauthorised access, interfere with website functionality, or use the website in any manner that may cause disruption to services.

10. Limitation of Liability

To the fullest extent permitted by applicable law, KNR GLOBAL LTD shall not be liable for indirect, incidental, or consequential losses arising from the use of this website or the purchase of products through this website.

11. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Updated versions will be published on this page and become effective immediately upon publication.

12. Contact Information

If you have questions regarding these Terms & Conditions, please contact us using the information below.