Shipping Policy

Delivery Coverage

Orders can be delivered to eligible delivery addresses supported by our delivery partners. Delivery availability may vary depending on the destination and operational requirements.

Free Delivery

We currently provide free standard delivery on all orders. No additional shipping charges are applied during checkout.

Order Processing

Orders are typically processed within 1–2 business days after confirmation. Orders received on weekends or public holidays may be processed on the next business day.

Once processing has been completed, the order will be prepared for dispatch through the selected delivery service.

Estimated Delivery Time

Standard delivery generally takes approximately 2–5 business days after dispatch. Actual delivery times may vary depending on destination, carrier operations, weather conditions, and seasonal demand.

Delivery Delays

While we aim to meet all estimated delivery timeframes, occasional delays may occur due to circumstances outside our control, including carrier disruptions, severe weather, public holidays, or high-volume periods.

Incorrect Delivery Information

Customers are responsible for providing accurate delivery information at the time of ordering. Delays or delivery issues resulting from incorrect or incomplete address details may affect delivery times.

Lost or Missing Orders

If you believe your order has not arrived within the expected timeframe, please contact our customer support team. We will review the delivery status and provide assistance where possible.